Automotive Service Manager | Up To $100K & Weekends Off | Litchfield Park

Job Title:Automotive Service ManagerLocation:12337 W Camelback Rd. Litchfield Park, AZ 85340Job Overview:As a Service Manager with Christian Brothers Automotive, you are the leader who sets the tone for both guest experience and business performance. You are the primary guide for our guests as they make important decisions about their vehicles, and the driving force behind a well-led, profitable, and people-focused operation.This role is responsible for the overall performance of the shop, balancing sales growth, profitability, ethical service, and team development. The Service Manager leads by example, develops talent, manages workflows, and ensures that every guest interaction reflects honesty, professionalism, and care.All office and shop personnel report directly to the Service Manager.Responsibilities include, but are not limited to:Lead daily shop operations with full accountability for sales growth, profitability targets, workflow efficiency, and guest satisfactionDrive consistent, ethical sales practices that build trust while achieving car count, average repair order, and margin goalsManage office and shop personnel through clear expectations, effective delegation, coaching, and performance oversightSupport hiring and staffing needs by participating in interviews, onboarding, and workforce planning discussionsDevelop team members through ongoing feedback, skill-building, and support of ASE training and certification advancementMaintain strong financial controls by reviewing reports, audits, and reconciliations; communicate results and action plans to ownershipServe as the primary point of contact for guests, clearly explaining repair recommendations and managing expectations throughout the service processDemonstrate resourcefulness in moving work through the shop while balancing technician capacity, parts availability, and guest timelinesEnsure quality workmanship, proper parts selection, and that all equipment and resources are available and operationalFoster a positive, professional team environment that reflects honesty, integrity, and respect at all timesSupport fleet account development and local marketing efforts to drive sustainable business growthEnsure all company policies, procedures, and standards are consistently followedOpen and close the store as required and perform other duties as assigned